{"id":16306,"date":"2021-11-29T12:47:50","date_gmt":"2021-11-29T11:47:50","guid":{"rendered":"https:\/\/www.moresophy.com\/?p=16306"},"modified":"2026-04-10T09:34:36","modified_gmt":"2026-04-10T08:34:36","slug":"cx-in-insurance-the-need-for-a-customer-data-journey","status":"publish","type":"post","link":"https:\/\/www.moresophy.com\/en\/news\/event\/cx-in-insurance-the-need-for-a-customer-data-journey","title":{"rendered":"CX in Insurance &#8211; The Need for a Customer Data Journey"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16306\" class=\"elementor elementor-16306 elementor-16157\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f13d6e1 e-flex e-con-boxed e-con e-parent\" data-id=\"f13d6e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e41277c e-con-full e-flex e-con e-parent\" data-id=\"e41277c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d913817 e-flex e-con-boxed e-con e-parent\" data-id=\"d913817\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5a010e elementor-widget elementor-widget-spacer\" data-id=\"e5a010e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23ce9a3 e-con-full blog-info e-flex e-con e-child\" data-id=\"23ce9a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-561b785 card-blog elementor-widget elementor-widget-text-editor\" data-id=\"561b785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEvent\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a67590e card-blog elementor-widget elementor-widget-text-editor\" data-id=\"a67590e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f67422 elementor-widget elementor-widget-text-editor\" data-id=\"0f67422\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>|<\/p><\/div><\/div><div class=\"elementor-element elementor-element-6a3884d elementor-widget elementor-widget-text-editor\" data-id=\"6a3884d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> <\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7cf3ce card-blog elementor-widget elementor-widget-text-editor\" data-id=\"d7cf3ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNovember 29, 2021\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78ddc67 card-blog elementor-widget elementor-widget-text-editor\" data-id=\"78ddc67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f67422 elementor-widget elementor-widget-text-editor\" data-id=\"0f67422\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>|<\/p><\/div><\/div><div class=\"elementor-element elementor-element-6a3884d elementor-widget elementor-widget-text-editor\" data-id=\"6a3884d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> <\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9da9aee card-blog elementor-widget elementor-widget-text-editor\" data-id=\"9da9aee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"blog-reading-time\">1 min. read<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5f8ccf elementor-widget elementor-widget-spacer\" data-id=\"a5f8ccf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c5d3de elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1c5d3de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0407e4 elementor-widget elementor-widget-spacer\" data-id=\"a0407e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cfabce elementor-widget elementor-widget-heading\" data-id=\"4cfabce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">CX in Insurance &#8211; The Need for a Customer Data Journey<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fb77d0 elementor-widget elementor-widget-spacer\" data-id=\"2fb77d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ced728 elementor-widget elementor-widget-text-editor\" data-id=\"7ced728\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Have you ever applied for sickness benefit?<\/p><p><strong>Customer experience<\/strong> is not usually remembered positively in this context. However, it is precisely these everyday processes that can be used to <strong>make a lasting impression<\/strong> on customers of financial service providers. <\/p><p>In our <strong>webinar<\/strong> on <strong>December 9<\/strong>, our experts will talk about the importance of a customer data journey in insurance &#8211; a collaboration between moresophy GmbH, <a title=\"Link to the webpage of Marcos Reply GmbH\" href=\"https:\/\/www.reply.com\/macros-reply\/de\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-auto-event-observed=\"true\">Macros Reply GmbH<\/a> and <a title=\"Link to the webpage of Syskoplan Reply\" href=\"https:\/\/www.reply.com\/syskoplan-reply\/de\/\" target=\"_blank\" rel=\"noopener\" data-auto-event-observed=\"true\">Syskoplan Reply<\/a>.<\/p><p>Register <a title=\"Registration link webinar\" href=\"https:\/\/bit.ly\/3cIJAYJ\" target=\"_blank\" rel=\"noopener noreferrer\" data-auto-event-observed=\"true\">here<\/a> to take part in the free webinar session.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-661a6c9 elementor-widget elementor-widget-spacer\" data-id=\"661a6c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a1c495 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7a1c495\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d48a7e7 elementor-widget elementor-widget-heading\" data-id=\"d48a7e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Tags<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1557a57 elementor-widget elementor-widget-spacer\" data-id=\"1557a57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61ecc93 elementor-widget elementor-widget-text-editor\" data-id=\"61ecc93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.moresophy.com\/en\/tag\/automation-2\" class=\"post-tag\">Automation<\/a>, <a href=\"https:\/\/www.moresophy.com\/en\/tag\/customer-data-journey\" class=\"post-tag\">Customer Data Journey<\/a>, <a href=\"https:\/\/www.moresophy.com\/en\/tag\/customer-experience-en\" class=\"post-tag\">Customer Experience<\/a>, <a href=\"https:\/\/www.moresophy.com\/en\/tag\/data-quality\" class=\"post-tag\">Data quality<\/a>, <a href=\"https:\/\/www.moresophy.com\/en\/tag\/data-driven-business-en\" class=\"post-tag\">Data-Driven Business<\/a>, <a href=\"https:\/\/www.moresophy.com\/en\/tag\/event\" class=\"post-tag\">Event<\/a>, <a href=\"https:\/\/www.moresophy.com\/en\/tag\/insurance-industry\" class=\"post-tag\">Insurance industry<\/a>, <a href=\"https:\/\/www.moresophy.com\/en\/tag\/process-intelligence\" class=\"post-tag\">Process intelligence<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-692f5bb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"692f5bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-106a0fa elementor-widget elementor-widget-spacer\" data-id=\"106a0fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5db574 elementor-widget elementor-widget-heading\" data-id=\"c5db574\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Recommended contributions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6202d58 elementor-widget elementor-widget-spacer\" data-id=\"6202d58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c393ad elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"6c393ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:15836,&quot;columns&quot;:3,&quot;_skin&quot;:&quot;post&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" role=\"list\">\n\t\t<style id=\"loop-15836\">.elementor-15836 .elementor-element.elementor-element-a1487d5{--display:flex;--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-15836 .elementor-element.elementor-element-911e037 img{width:100%;height:4rem;object-fit:cover;object-position:center center;}.elementor-15836 .elementor-element.elementor-element-4210142{--spacer-size:1.4rem;}.elementor-15836 .elementor-element.elementor-element-689d1c3{--divider-border-style:solid;--divider-color:var( --e-global-color-4ae3596 );--divider-border-width:2px;}.elementor-15836 .elementor-element.elementor-element-689d1c3 .elementor-divider-separator{width:100%;}.elementor-15836 .elementor-element.elementor-element-689d1c3 .elementor-divider{padding-block-start:8px;padding-block-end:8px;}.elementor-15836 .elementor-element.elementor-element-68ca10a .elementor-heading-title{font-family:\"Open Sans\", Sans-serif;line-height:24px;color:var( --e-global-color-primary );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"15836\" class=\"elementor elementor-15836 e-loop-item e-loop-item-16251 post-16251 post type-post status-publish format-standard has-post-thumbnail hentry category-podcast tag-ai-applications-in-the-company tag-ai-strategy tag-automation-2 tag-daphy tag-digital-transformation tag-generative-ki tag-hype-v-practice tag-insurance-industry tag-podcast tag-process-intelligence tag-sovereignty\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-a1487d5 e-flex e-con-boxed e-con e-parent\" data-id=\"a1487d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-911e037 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"911e037\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"284\" src=\"https:\/\/www.moresophy.com\/wp-content\/uploads\/2026\/04\/you.talk-banner-scaled.webp\" class=\"attachment-full size-full wp-image-16250\" alt=\"you.talk Banner News\" srcset=\"https:\/\/www.moresophy.com\/wp-content\/uploads\/2026\/04\/you.talk-banner-scaled.webp 2560w, https:\/\/www.moresophy.com\/wp-content\/uploads\/2026\/04\/you.talk-banner-300x33.webp 300w, https:\/\/www.moresophy.com\/wp-content\/uploads\/2026\/04\/you.talk-banner-1024x114.webp 1024w, https:\/\/www.moresophy.com\/wp-content\/uploads\/2026\/04\/you.talk-banner-768x85.webp 768w, https:\/\/www.moresophy.com\/wp-content\/uploads\/2026\/04\/you.talk-banner-1536x171.webp 1536w, https:\/\/www.moresophy.com\/wp-content\/uploads\/2026\/04\/you.talk-banner-2048x228.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4210142 elementor-widget elementor-widget-spacer\" data-id=\"4210142\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99cfd81 elementor-widget elementor-widget-text-editor\" data-id=\"99cfd81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPodcast\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-689d1c3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"689d1c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68ca10a elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"68ca10a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.moresophy.com\/en\/news\/podcast\/you-talk-65-beyond-the-hype-heiko-beier-on-25-years-of-ai\">you.talk #65 | Beyond the hype: Heiko Beier on 25 years of AI<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"15836\" class=\"elementor 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ContextChat<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"15836\" class=\"elementor elementor-15836 e-loop-item e-loop-item-16269 post-16269 post type-post status-publish format-standard has-post-thumbnail hentry category-corporate-news tag-ancillary-copyright tag-automation-2 tag-data-analysis tag-data-management tag-data-quality tag-datenmanagement tag-exploitation-of-rights tag-gvl tag-increasing-efficiency-through-ai tag-partnership tag-transparency tag-usage-reports-repertoire-data\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-a1487d5 e-flex e-con-boxed e-con e-parent\" data-id=\"a1487d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-911e037 elementor-widget 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https:\/\/www.moresophy.com\/wp-content\/uploads\/2026\/04\/gvl-banner-2048x228.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4210142 elementor-widget elementor-widget-spacer\" data-id=\"4210142\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99cfd81 elementor-widget elementor-widget-text-editor\" data-id=\"99cfd81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCorporate News\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div 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href=\"https:\/\/www.moresophy.com\/en\/news\/corporate-news\/gvl-optimizes-data-processes-with-ai-expertise-from-moresophy\">GVL optimizes data processes with AI expertise from MORESOPHY<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34261bd elementor-widget elementor-widget-spacer\" data-id=\"34261bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2673514 elementor-widget elementor-widget-button\" data-id=\"2673514\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div 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elementor-element-a52523a elementor-widget elementor-widget-spacer\" data-id=\"a52523a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>| | Have you ever applied for sickness benefit? Customer experience is not usually remembered positively in this context. However, [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":16300,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[579],"tags":[601,633,428,335,332,625,589,599],"class_list":["post-16306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-event","tag-automation-2","tag-customer-data-journey","tag-customer-experience-en","tag-data-quality","tag-data-driven-business-en","tag-event","tag-insurance-industry","tag-process-intelligence"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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