Ask Your Data
How to turn all your data into an actively usable resource with hybrid AI.
1. What Does “Ask Your Data” Mean?
Imagine being able to communicate easily with a chat that gives you information at any time about the situation of your company, which customer you should call next or what measures you should take to prevent breakdowns in your business.
The answer to all such questions lies in data. In the data that is completely scattered and generated in any form in your company. Sometimes stored in a database in a structured manner or distributed across numerous repositories and systems in the form of unstructured information such as documents.
Ask Your Data is to be understood literally: Simply ask your data – with an intelligent chat bot as the communication interface.
2. Which Problem Does MORESOPHY Solve With Its “Ask Your Data” Solution?
“Ask Your Data” works not just on one data set, one document, but on a variety of sources and formats. When completing their tasks, people are often forced to obtain information from different sources (a search here, a document there – and another look at their own notes).
A meaningful answer to the question of what you could sell your customer next requires the combination and interpretation of structured data from one system (“What has the customer already bought?”) and another system, such as the documentation / service description of the products purchased. Only knowledge of both makes it possible to give an answer at all. And the answer may be completely different a week later because the data has already changed significantly.
As a result, “Ask Your Data” provides reliable answers at all times based on constantly changing data constellations. For the repeated automated completion of knowledge-intensive tasks that would otherwise require a lot of time, effort, knowledge and access to various application systems. This also includes the creation of reports that require the evaluation of various sources.
3. What Are the Advantages of the “Ask Your Data” Solution From MORESOPHY?
AYD is much more than just applying generative AI to your own data – in technical terms RAG (Retrieval-augmented generation). The MORESOPHY solution is based on the patent-pending hybrid DAPHY® technology. And offers several decisive benefits:
- Inconsistently structured information is standardized at various levels – by classifying documents, recognizing thematic focuses, normalizing the spelling of words and much more.
- The solution works cross-silo: This means that it not only uses the knowledge from different documents, but also creates added value by linking the data in different systems (CRM, PIM, emails, document storage, clicks and inquiries in the web portal, etc.).
- The solution is also freely scalable. Thanks to optimized analytical AI modules, the solution works highly efficiently, even on tens of millions of documents, without the high costs for graphics cards and electricity required for generative AI.
4. How Does MORESOPHY Differ From Others in Terms of Implementation?
MORESOPHY not only provides an approach, but also a flexible solution via CONTEXTCHAT as the application interface of the CONTEXTSUITE AI platform, which can be configured for various tasks in the company.
CONTEXTCHAT not only provides answers to questions by analyzing distributed data. The solution is proven to work:
- Significantly more energy efficient than systems based solely on generative AI (such as GPT, Claude, etc.)
- Provides for your answers comprehensible evidence from the data sources
- Minimizes the well-known problem of problem of hallucinating
- Provides answers to questions that qualitative (what, how, why…) and quantitative (how much, which trend, …) are. These are all questions where generative AI fails for system reasons alone.
- Provides answers to questions that qualitative (what, how, why…) and quantitative (how much, which trend, …) are. These are all questions where generative AI fails for system reasons alone.
5. Which Business Areas and Processes Is Ask Your Data Particularly Suitable For?
In principle, the solution can be applied to any problem. The provision of a specific chat application requires a few configurations, e.g. for connecting the sources or controlling the AI agent in the background. It is therefore recommended wherever the same questions have to be answered repeatedly – but the answer changes over time. This is therefore the case wherever new data is regularly generated in the background: be it from log data from machines or web servers, customer queries, internal knowledge sources such as wikis or file repositories.
Using the Ask your Data approach is particularly worthwhile for:
- Generation of systematic expert opinions, dossiers and reports for all areas of the company
- Question and answering / question recording and pre-sorting of answer options for customer service
- Risk assessment in sales / governance / compliance / risk management
- Creation of process and system maps in product / systems engineering
- Market and competition analyses for product management / corporate communications
- Content transformation into plain language for sales / marketing