COGNITIVE E-BUSINESS

PROPERLY SERVING ONLINE CUSTOMERS

SMART RELEVANCE SOLUTIONS

Reaching digitally demanding users in E-Commerce, Marketing and Customer Service

With Cognitive Computing you will reach the next level of digital communication: by real-time analysis of communication and language of your desired audiences you will gain increased visibility and high quality leads with precisely targeted messages. You can draw the right conclusions from intelligently produced data out of open web sources. You will develop effective strategies from deep insights about target groups, markets and competition.

With our Smart Relevance Solutions you detect trends, topics and emotions and utilize these revealings for campaign optimization and targeted communication – from Content Marketing over Display Advertising up to naturally-speaking dialogs.

KNOW YOUR CUSTOMER

Deep-Learning in combination with linguistic algorithms decodes the language of your audience and condenses millions of statements in the web into relevant information. Use your chances to continuously evaluate, reconsider and adapt your communication strategy. Not just based on samples and intuition, but based on the compaction of uncountable statements and utterances in the World Wide Web..

Our smart Context Analytics offers you a deep actual understanding and relevant insights about your market and (obvious and latent) customer needs.

MEET YOUR CUSTOMER

Based on a comprehensive understanding of your audience, you will always find proper links and the right approach for communication. You reach new customers with the right topics and exactly the right phrases. Unerring on different channels – in owned as in paid media.

BRIGHT DIGITAL RELEVANCE 

SERVE YOUR CUSTOMER

You want more than a rule-based chat bot?

Not everything is as simple as ordering a pizza. For a rich customer experience your AI requires ample domain knowledge.

Our CONTEXTSUITE solutions quickly and reliably learn and adapt to the specifics of your business. You will get the decisive level of more intelligence for better user intent detection and more proper answers. Within search, auto email reply, chat or voice.

SCALABLE APPLICATIONS

E-Business, Online Marketing, Customer Service, Market Intelligence and more

SMART RELEVANCE RESEARCH

Automated Analysis of billions of web data

Content becomes semantically aggregated, structured and enriched
New relationships and surroundings are revealed
Comprehensive understanding about markets, audiences and their specific needs

SMART CUSTOMER SERVICES

Deep insights to customer needs from inbound communication

Analyzed and direct answer incoming customer inquiries

Sentiment, Emotions, Occasions and desires

Hot topics, Trends and Anomalies

Realtime response across different channels: Email, Search, Web, Voice-Assistant

SMART RELEVANCE OPTIMIZATION

Revolutionizing data-driven content production and enrichment

Publish trendy and most relevant content
High visibility and relevant qualified leads
Content tailored to the needs of your target groups
Optimally fit to Google Hummingbird algorithm

SMART RELEVANCE ADVERTISING

Contextual Targeting 4.0

Ad placements according to users’ real-time interest – 100% e-Privacy compliant
Integrated understanding of campaign and real time matching with relevant content
Sensitivity for optimal fit of brand message

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